an advocate. >> i think many people at this table would consider themselves journalists. >> and advocates. >> we can get into that discussion later. >> my point is when he said nobody's madder than me that this isn't working, i'm thinking, how about a single working mother whose kid has a pre-existing condition and couldn't get on the website. i bet she was angrier than obama. my feeling was because he's president in part because of his eloquence, going back to 2004, that speech, he spoke at great length about this and, yes, it's a great system, and it's not working because too many people want it. i would have much preferred we've blown it and we're going to fix it. then the question is going to be three months from now, because you are quite right, we don't know, is this, in fact, a website problem, or are there more structural dilemmas? we're going to find the answer. >> so that point, first of all, i don't think the administration really truly knows what the problems are.